Cancellations made up to 48 hours before a tutorial will be refunded, minus any processing fees charged by the scheduling or payment applications.
Cancellations made more than 24 hours, but under 48 hours, prior to the tutorial will be charged 50% of the tutorial fee.
If you cancel under 24 hours before the tutorial, you will be charged 100% of the tutorial fee.
The charge may be waived in emergency cases.
If the tutor cancels with more than 24 hours notice, the tutorial will be rearranged.
If the tutor cancels with under 24 hours notice, the tutorial fee will be refunded in full.